We run to guidelines laid out in our Constitution. Criteria for membership are broadly laid out on this site, but ultimately it will be the Trustees’ decision as to who is eligible for membership. Further clarification can be given upon application.

Due to the nature of our service in many instances members are not involved in decision making and planning on a day-to-day basis. However, we actively encourage input from parents and carers as to activities that we might consider undertaking. We offer equal opportunities for all our members. Currently we do not have any members who communicate by signing, etc, but we seek to involve and engage all members at whatever level they are at. At the present moment we do not have any members or families whose first language is not English.

At the end of every session there is the opportunity for parents and carers to speak to staff about how the session has gone and how their child is doing.

The buildings we operate from are fully wheelchair accessible. We have disabled changing and toilet facilities at Herons Dale School. Most of our members require 1:1 assistance and therefore our staffing levels are high in order to facilitate this.

Our staff are fully qualified to look after children with Special Educational Needs and Disabilities. Our senior supervisors are required to have relevant Level 3 qualifications. All staff are required to have Safeguarding and Child Protection Training. We also have some specialist trained staff in PEG feeding and Administering Medication. We have a training programme underway for the current year and staff training requirements are looked at as part of our budgeting and planning processes.